Users

There are two main users types in ERA Systems; Organisation users and Area users.

Organisation users

This account type allows the organisation user to administer the system for their organisation only. They can set up areas, ward areas, bed spaces and also manage the list of available emergencies and roles.

This user can also see the events history and metrics for all areas.

Area users

This is the account type that is used to login to the bedside iPads and base stations. The account is registered to the area, so the tablet can only be assigned to a bed space within its own area. Base stations only receive alerts for emergencies and events that occur in that area.

This account type can login to the Hub to see the events history for the area and interact with the ERACare functionality.

User matrix

Here is a matrix that explains what the different users in ERA Systems can do. This will help you to determine which user type you should use.

User matrix