Creating Events
ERA Care requires manual input of events to trigger the correspondence to patients.
To create an event:
Login to the ERA Hub as a ward manager
Navigate to ERA Care
You will see a table with the current list of events
To create a new event, click the Create button in the top right corner
Use the calendar and time picker to set the date and time of the event
Enter the patient first and last name
You must enter at least one of the following; email or mobile phone number for the patient. Please note that the phone number must be entered in international format (+44 for the UK)
If the event is linked to an event where ERA Systems was used, tick the box
A new box will appear, tick this box if the event is linked to an emergency
Tick the box to confirm that the patient has given consent to be contacted. The patient will not received any correspondence if this box is left unchecked
Click next, review the details and click create
The patient will receive and instant notification which will inform them that they have entered into the ERA Care system
4 weeks from the date of the event, the patient will receive a message with a link to complete the Questionnaire
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