Creating Events

ERA Care requires manual input of events to trigger the correspondence to patients.

To create an event:

1. Login to the ERA Hub as a ward manager

2. Navigate to ERA Care

3. You will see a table with the current list of events

4. To create a new event, click the Create button in the top right corner

5. Use the calendar and time picker to set the date and time of the event

6. Enter the patient first and last name

7. You must enter at least one of the following; email or mobile phone number for the patient. Please note that the phone number must be entered in international format (+44 for the UK)

8. If the event is linked to an event where ERA Systems was used, tick the box

   1. A new box will appear, tick this box if the event is linked to an emergency

9. Tick the box to confirm that the patient has given consent to be contacted. The patient will not received any correspondence if this box is left unchecked

10. Click next, review the details and click create

11. The patient will receive and instant notification which will inform them that they have entered into the ERA Care system

12. 4 weeks from the date of the event, the patient will receive a message with a link to complete the Questionnaire

Creating an event